Privacy Policy

Privacy Policy di www.zeogroup.ch

This Application collects certain Personal Data of its Users.
This document contains a section dedicated to Users in Switzerland and their privacy rights.
This document can be printed using the print command in the settings of any browser.

Owner and Data Controller

Zeo Group Sagl
Via Rompada 40
6987 Caslano

Owner contact email: info@zeogroup.ch

 

Types of Data collected

Among the Personal Data collected by this Application, either autonomously or through third parties, are: Tracking Tools; Usage Data; Device Information; Session Statistics; Latitude (of the city); Longitude (of the city); Browser Information.

Full details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by means of specific information texts displayed prior to the collection of such Data.
Personal Data may be freely provided by the User or, in case of User Data, automatically collected during the use of this Application.
Unless otherwise specified, all Data requested by this Application are mandatory. If the User refuses to communicate them, it may be impossible for this Application to provide the Service. In cases where this Application indicates certain Data as optional, Users are free to refrain from communicating such Data, without any consequences on the availability of the Service or its operation.
Users in doubt as to which Data are mandatory are encouraged to contact the Data Controller.
The possible use of Cookies – or of other tracking tools – by this Application or by the owners of third party services used by this Application has the purpose of providing the Service requested by the User, in addition to the further purposes described in this document and in the Cookie Policy.

Method and place of processing of collected Data

Modalities of processing
The Data Controller adopts appropriate security measures to prevent unauthorised access, disclosure, modification or destruction of Personal Data.
The processing is carried out using computer and/or telematic instruments, with organisational methods and logics strictly related to the purposes indicated. In addition to the Data Controller, in some cases, other subjects involved in the organisation of this Application (administrative, sales, marketing, legal, system administrators) or external subjects (such as third party technical service providers, postal couriers, hosting providers, IT companies, communication agencies) also appointed, if necessary, as Data Processors by the Data Controller, may have access to the Data. The updated list of Data Processors can always be requested from the Data Controller.

Place
The Data are processed at the Data Controller’s premises and in any other place where the parties involved in the processing are located. For further information, please contact the Data Controller.
The User’s Personal Data may be transferred to a country other than the country in which the User is located. You may refer to the section on Personal Data processing details for further information on the location of the processing.

Retention Period
Unless otherwise stated in this document, Personal Data are processed and kept for the time required by the purpose for which they were collected and may be kept for a longer period due to any legal obligation or based on Users‘ consent.

 

Purposes of the Data collected

The User’s Data are collected to enable the Data Controller to provide the Service, to comply with legal obligations, to respond to requests or enforcement actions, to protect its own rights and interests (or those of Users or third parties), to identify possible fraudulent or malicious activities, as well as for the following purposes: Statistics and Displaying content from external platforms.

To obtain detailed information on the purposes of the processing and the Personal Data processed for each purpose, the User may refer to the section „Details on the processing of Personal Data“.

 

Details of Personal Data processing

Personal Data is collected for the following purposes and using the following services:

  • Statistics
  • Display of content from external platforms

 

Further information on the processing of Personal Data

  • Preference cookies

 

Cookie Policy

This Application makes use of Tracking Tools. To learn more, Users may consult the Cookie Policy.

This document contains information about the technologies that allow this Application to achieve the purposes described below. These technologies allow the Owner to collect and save information (for example by using Cookies) or use resources (for example by running a script) on the User’s device when the User interacts with this Application.

For the sake of simplicity, in this document these technologies are briefly referred to as „Tracking Tools“, unless there is reason to differentiate.
For example, although Cookies can be used in both web and mobile browsers, it would be inappropriate to talk about Cookies in the context of mobile applications, since these are Tracking Tools that require the presence of a browser. For this reason, within this document the term Cookies is only used to specifically refer to that particular type of Tracking Tool.

Some of the purposes for which Tracking Tools are used may also require the User’s consent. If consent is given, it can be freely revoked at any time by following the instructions contained in this document.

This Application uses Tracking Tools managed directly by the Owner (commonly called „first party“ Tracking Tools) and Tracking Tools that enable services provided by third parties (commonly called „third party“ Tracking Tools). Unless otherwise specified within this document, such third parties have access to their respective Tracking Tools.
Duration and expiry of Cookies and other similar Tracking Tools may vary depending on what is set by the Controller or each third party provider. Some of them expire at the end of the User’s browsing session.
In addition to what is specified in the description of each of the categories below, Users can obtain more detailed and updated information on the duration, as well as any other relevant information – such as the presence of other Tracking Tools – in the privacy policies of the respective third party providers (through the links provided) or by contacting the Controller.

 

Activities strictly necessary to ensure the operation of this Application and the provision of the Service

This Application uses Cookies commonly referred to as „technical“ or other similar Tracking Tools to perform activities strictly necessary to ensure the operation or provision of the Service.

First Party Tracking Tools

  • More about Personal Data
    Preference Cookies (this Application)
    Preference Cookie stores the User’s preferences found on this Application, such as their time zone and region, in the local domain.
    Personal Data Processed: Tracking Tools.

 

Other activities involving the use of tracking tools

Experience
This Application uses Tracking Tools to improve the quality of the user experience and enable interactions with external content, networks and platforms.

  • Display of content from external platforms
    This type of service allows content hosted on external platforms to be displayed directly from the pages of this Application and to interact with them.
    This type of service may nevertheless collect data on web traffic related to the pages where the service is installed, even when users are not using it.
  • Google Fonts (Google Ireland Limited)
    Google Fonts is a font style display service operated by Google Ireland Limited that allows this Application to integrate such content within its pages.
    Personal Data Processed: Usage Data and Tracking Tools.
    Place of processing: Ireland –  Privacy Policy.

 

Measurement
This Application uses Tracking Tools to measure traffic and analyse Users‘ behaviour to improve the Service.

  • Statistics
    The services contained in this section allow the Data Controller to monitor and analyse traffic data and serve to track User behaviour.
  • Google Analytics (Universal Analytics) (Google Ireland Limited)
    Google Analytics (Universal Analytics) is a web analytics service provided by Google Ireland Limited („Google“). Google uses the Personal Data collected in order to track and examine the use of this Application, compile reports and share them with other services developed by Google.
    Google may use the Personal Data to contextualise and personalise the advertisements of its advertising network.
    Personal Data processed: Usage Data and Tracking Tools.
    Place of processing: Ireland –  Privacy Policy – Opt Out.

Storage Duration:

    • AMP_TOKEN: 1 hour
    • _ga: 2 years
    • _gac*: 3 months
    • _gat: 1 minute
    • _gid: 1 day

 

How to manage preferences

There are various ways to manage preferences related to the Tracking Tools:
Users can manage preferences relating to Tracking Tools directly through their device settings – for example, they can prevent the use or storage of Tracking Tools.
In addition, Users may set their preferences within the cookie policy or by updating such preferences via the privacy widget for preferences, if any.
It is also possible to remove previously saved Tracking Tools, including those used to save the User’s initially expressed consent preferences, by means of special browser or device features.
Other Tracking Tools present in the browser’s local memory can be removed by deleting the browsing history.
As for Third Party Tracking Tools, Users can manage their preferences by visiting the relevant opt out link (if available), using the tools described in the third party’s privacy policy or by contacting the third party directly.

Identifying Tracking Tools Settings
Users can, for example, find information on how to manage Cookies in some of the most popular browsers at the following addresses:

Users may also manage certain Mobile Application Tracking Tools by deactivating them via the appropriate device settings, such as mobile advertising settings or tracking settings in general (Users may consult their device settings to find the relevant one).

 

Consequences of refusing to use Tracking Tools

Users are free to decide whether or not to allow the use of Tracking Tools. However, please note that the Tracking Tools allow this Application to provide Users with a better experience and enhanced functionalities (in line with the purposes outlined in this document). Therefore, if the User decides to block the use of Tracking Tools, the Data Controller may not be able to provide the related functionalities.

 

Data Controller

Zeo Group Sagl
Via Rompada 40
6987 Caslano

Owner contact email: info@zeogroup.ch

Since the use of Third Party Tracking Tools on this Application cannot be fully controlled by the Data Controller, any specific reference to Third Party Tracking Tools is to be considered indicative only. To obtain complete information, Users are kindly invited to consult the privacy policy of the respective third party services listed in this document.

Given the objective complexity of identifying tracking technologies, Users are invited to contact the Owner should they wish to receive further information on the use of such technologies on this Application.

 

Further information for users

Legal basis for processing
The Controller processes Personal Data relating to the User where one of the following conditions exists:

  • the User has given consent for one or more specific purposes; Note: in some jurisdictions, the Controller may be authorised to process Personal Data without the need for the User’s consent or another of the legal bases specified below, as long as the User does not object („opt-out“) to such processing. However, this does not apply if the processing of Personal Data is governed by European legislation on the protection of Personal Data;
  • processing is necessary for the performance of a contract with the User and/or the performance of pre-contractual measures;
  • processing is necessary for the performance of a legal obligation to which the Controller is subject;
  • processing is necessary for the performance of a task carried out in the public interest or in the exercise of public authority vested in the Controller;
  • processing is necessary for the pursuit of the legitimate interest of the Controller or of third parties.

However, it is always possible to request the Controller to clarify the concrete legal basis of each processing and in particular to specify whether the processing is based on law, required by a contract or necessary to conclude a contract.

Further information on storage time
Unless otherwise stated in this document, Personal Data are processed and kept for the time required by the purpose for which they were collected and may be kept for a longer period due to any legal obligation or on the basis of Users‘ consent.
Therefore:

  • Personal Data collected for purposes related to the performance of a contract between the Data Controller and the User will be retained until the performance of such contract is completed.
  • Personal Data collected for purposes related to the legitimate interest of the Data Controller will be retained until such interest is satisfied. The User may obtain further information regarding the legitimate interest pursued by the Controller in the relevant sections of this document or by contacting the Controller.

When the processing is based on the User’s consent, the Data Controller may keep the Personal Data longer until such consent is revoked. Moreover, the Controller may be obliged to keep the Personal Data for a longer period in compliance with a legal obligation or by order of an authority.

At the end of the retention period the Personal Data will be deleted. Therefore, at the end of this period, the right of access, deletion, rectification and the right to Data portability can no longer be exercised.

User Rights
Users may exercise certain rights with reference to the Data processed by the Data Controller.
In particular, within the limits provided for by law, the User has the right to:

  • revoke consent at any time. The User may revoke the consent to the processing of its Personal Data previously expressed.
  • the User may object to the processing of its Data. The User may object to the processing of his Data when it is done on a legal basis other than consent.
  • access to their Data. The User has the right to obtain information on the Data processed by the Controller, on certain aspects of the processing and to receive a copy of the Data processed.
  • verify and ask for rectification. The User may check the correctness of its Data and request that it be updated or corrected.
  • obtain the limitation of processing. The User may request the restriction of the processing of its Data. In this case, the Data Controller will not process the Data for any purpose other than its storage.
  • obtain the deletion or removal of their Personal Data. The User may request the deletion of his/her Data by the Controller.
  • receive their Data or have them transferred to another data controller. The User has the right to receive his or her Data in a structured, commonly used and machine-readable format and, where technically feasible, to have it transferred without hindrance to another data controller.
  • propose a complaint. The User may lodge a complaint with the competent data protection supervisory authority or take legal action.

Users have the right to obtain information about the legal basis for the transfer of Data abroad, including to any international organisation governed by international law or consisting of two or more countries, such as the UN, as well as about the security measures taken by the Data Controller to protect their Data.

 

Details of the right to object

Where Personal Data are processed in the public interest, in the exercise of public authority vested in the Controller or in pursuit of a legitimate interest of the Controller, Users have the right to object to the processing on grounds relating to their particular situation.
Users are reminded that, should their Data be processed for direct marketing purposes, they may object to the processing at any time, free of charge and without providing any reasons. Should Users object to the processing for direct marketing purposes, their Personal Data shall no longer be processed for such purposes. To find out whether the Controller processes Data for direct marketing purposes, Users may refer to the respective sections of this document.

How to exercise rights
To exercise their rights, Users may address a request to the Controller’s contact details indicated in this document. The request may be filed free of charge and the Controller will respond as soon as possible, in any case within one month, providing the User with all the information required by law. Any rectification, cancellation or restriction of processing shall be communicated by the Controller to each of the recipients, if any, to whom the Personal Data have been transmitted, unless this proves impossible or involves a disproportionate effort. The Controller shall inform the User of such recipients if he so requests.

 

Additional information for Users in Switzerland

This section applies to Users in Switzerland and, for such Users, supersedes any divergent or conflicting information contained in the Privacy Policy.

Further details on the categories of Data processed, the purposes of processing, the categories of recipients of Personal Data, if any, the retention period and other information on Personal Data can be found in the section entitled „Detailed Information on the Processing of Personal Data“ within this document.

Users‘ rights under the Federal Data Protection Act
Users may exercise certain rights relating to their data within the limits of the law, including the following:

  • the right to access Personal Data;
  • the right to object to the processing of one’s Personal Data (which also allows Users to request the restriction of the processing of Personal Data, the deletion or destruction of Personal Data, the prohibition of the disclosure of Personal Data to third parties);
  • the right to receive their Personal Data and to transfer them to another data controller (data portability);
  • the right to request rectification of inaccurate Personal Data.

How to exercise these rights
Any requests to exercise the User’s rights may be addressed to the Controller through the contact details provided in this document. Such requests are free of charge and the Controller will respond as soon as possible, providing Users with the information required by law.

 

Further information on treatment

Defence in Court
The User’s Personal Data may be used by the Data Controller in legal proceedings or in the preparatory phases of such proceedings to defend against abuses in the use of this Application or related Services by the User.
The User declares that he/she is aware that the Data Controller may be obliged to disclose the Data by order of public authorities.

Specific disclosures
Upon the User’s request, in addition to the information contained in this privacy policy, this Application may provide the User with additional and contextual information regarding specific Services, or the collection and processing of Personal Data.

System logs and maintenance
For operation and maintenance purposes, this Application and any third party services used by it may collect system logs, i.e. files that record interactions and that may also contain Personal Data, such as the User’s IP address.

Information not contained in this policy
Further information in relation to the processing of Personal Data may be requested at any time from the Data Controller using the contact details.

Changes to this privacy policy
The Data Controller reserves the right to make changes to this privacy policy at any time by notifying Users on this page and, if possible, on this Application as well as, if technically and legally feasible, by sending a notification to Users through one of the contact details it has. Therefore, please consult this page frequently, referring to the date of last modification indicated at the bottom.

If the changes affect processing whose legal basis is consent, the Data Controller will collect the User’s consent again, if necessary.

 

Definitions and legal references

Personal Data (or Data)
Personal data is any information which, directly or indirectly, including in conjunction with any other information, including a personal identification number, makes a natural person identified or identifiable.

Usage Data
This is the information collected automatically through this Application (including by third party applications integrated in this Application), including: IP addresses or domain names of the computers used by the User who connects with this Application, URI (Uniform Resource Identifier) notation addresses, the time of the request, the method used to forward the request to the server, the size of the file obtained in response, the numerical code indicating the status of the server response (successful, error, etc.), the country of origin, the characteristics of the browser and operating system used by the visitor, the various time connotations of the visit (e.g. the time spent on each page) and details of the itinerary followed by the User. ), the country of origin, the characteristics of the browser and operating system used by the visitor, the various temporal connotations of the visit (e.g. the length of time spent on each page) and the details of the itinerary followed within the Application, with particular reference to the sequence of pages consulted, the parameters relating to the operating system and the User’s IT environment.

User
The individual who uses this Application which, unless otherwise specified, coincides with the Data Subject.

Data Subject
The natural person to whom the Personal Data refer.

Data Controller (or Processor)
The natural person, legal entity, public administration and any other entity that processes Personal Data on behalf of the Controller, as set out in this privacy policy.

Data Controller (or Controller)
The natural or legal person, public authority, service or other body that, individually or jointly with others, determines the purposes and means of the processing of personal data and the instruments adopted, including the security measures relating to the operation and use of this Application. The Data Controller, unless otherwise specified, is the owner of this Application.

This Application
The hardware or software tool through which Users‘ Personal Data are collected and processed.

Service
The Service provided by this Application as defined in the relevant terms (if any) on this site/application.

European Union (or EU)
Unless otherwise specified, any reference to the European Union in this document shall be deemed to include all the current member states of the European Union and the European Economic Area.

Cookies
Cookies are tracking tools that consist of small pieces of data stored within the User’s browser.

Tracking Tool
A Tracking Tool is any technology – e.g. cookies, unique identifiers, web beacons, embedded scripts, e-tags and fingerprinting – that allows Users to be tracked, for example by collecting or storing information on the User’s device.

Legal references
This privacy policy is drafted on the basis of multiple legal orders.

Unless otherwise specified, this privacy policy applies exclusively to this Application.